Sex Robots are now available in the UK at AI-AITECH UK

Terms & Conditions

Terms & Conditions

These Terms and Conditions are incorporated into the contract you have with us.

Site Use

By accessing/using our site or placing an order you are confirming in doing so that you are aged 18 or over (or the age of consent in your particular country) and therefore able to access adult content. You are also confirming that you have right, authority and capacity to agree to all of the Terms & Conditions that are applied in you doing so and that you are in fact agreeing to the Terms & Conditions. You should otherwise leave this website immediately. 

By using or viewing our site you agree to abide by all terms and conditions, that you understand and accept any disclaimers and that you accept our site may contain both literature, photographs, videos, descriptions or sounds of nudity and adult orientated content of a graphic nature. If you do not agree or may be offended by such materials you should leave this website immediately.  Whilst we always attempt to portray our own products or products of other companies in a way that is not sexually explicit, some individuals may not wish to be exposed to such materials. 

Site Content 

The content of the AI AI-Tech UK website is copyright to AI AI-Tech UK and Cloud Enterprises and may not be used or replicated in any way or form that would contravene this.  Copyright 2019 AI AI-Tech UK. All rights reserved. As a consumer, customer or user of our site you are authorised only to view, copy, print and distribute documents on this website as long as the consent of the siteowner is sought and given in writing and on the proviso that it is used for informational purposes only and any copy of the content includes the copyright notice which can be found at the bottom of each web page. 

Intellectual Property Rights 

AI AI-Tech UK and the AI AI-Tech UK Logo are Registered Trademarks. The materials used and displayed on this website including but not limited to, all text, software, images, photographs, graphics, illustrations, artwork, creative materials, advertisements, commercials, films, clips, video, music, sound names, logos, Trademarks are owned by AI AI-Tech UK or any other company and should not be copied or reproduced in any way without the express permission of the owner. They are protected by copyright, trademark and other intellectual property laws. ANY use of the Proprietary Materials, except as expressly set forth herein, including reproduction, modification, distribution, dissemination, retransmission, broadcasting, republication, reprinting or reposting, without the prior written permission of the company, is strictly prohibited. The Proprietary Materials may include materials owned by third parties, and any use of any such materials is strictly prohibited, unless prior written consent is also obtained from the owner of such material. Any unauthorised use off such names, trademarks or trade names is strictly prohibited without the prior written consent of the Company and/or the relevant third party. Such unauthorised use may lead to civil liabilities and/or criminal prosecution under any applicable law. 

Shop with Confidence

We protect our customer information with the use of SSL (Secure Socket Layer). SSL encryption is used by our payment facilitators (PayPal and any other payment facilitator). We do not have any direct access to your payment information.

Our site is securely hosted by GoDaddy.


An order is deemed to be placed when payment has been made via PayPal or securely via the website. You will receive an email confirmation shortly after payment has been made. We reserve the right to cancel any order at any time and issue a full refund. 


Payments are to be made via PayPal or by Card Payment which is also facilitated by PayPal. Your Account will show a debit from "Cloud Enterprises" or "PayPal Cloud Enterprises" to ensure your discretion. All payments are secure and your inputted data is protected with SSL. 


For in stock products we provide a standard 2-3 day delivery. You will be notified via email if there are any unforeseeable order delays. Some Items are Free Delivery! You may receive these the next working day if ordered before 1pm but please allow 2-3 working days for delivery. There may be a different timescale for some larger high ticket value products on their product page and you should take note of these. 

Free Delivery! only applies to the UK and Europe. If you have a query about shipping please contact us before you place your order. 

Please note that orders to Countries outside of the UK may be subject to Import Duties, Taxes and Fees of that Country and you as the customer would be liable for any charges. If your order is urgent please contact us and we will do all we can to expedite it for you. Deliveries are usually arranged with DPD or UPS, but we may in some instances use an alternate courier for larger and more expensive items to ensure they reach you quickly and safely. If you are purchasing a product that is not in stock or that is being bespoke made to order we will contact you in order to let you know when to expect delivery of your item separately to your order confirmation. Bespoke orders may take up to six weeks to be available at busy times, but we will notify you of this in a timeous manner. We will always provide a tracking number in order that you can track your shipment. If your delivery does not arrive or is delayed because you are not in to receive it we can not be held responsible and the courier should be contacted in order to rearrange. Once the parcel is with the courier you should contact them directly with any delivery queries. Once the package has been transferred to the courier the risk of loss and title is transferred to you the buyer of the merchandise. We ship within the UK and to most countries within the EU and The Rest of the World. 

International Delivery 

If your country is not listed at checkout please ask for a shipping quote. 

Customs and Importing to other Countries 

Customs and Import duties may be applied to International Orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of the order and vary from Country to Country. For more information you should contact your local Customs office. You agree to indemnify us in full for any liabilities we incur and/or any charges that we are required to pay with respect to international orders; this includes but is not limited to any interest, surcharges, fines or legal costs that the relevant authority requires us to pay. 

Local Shipping Laws and Customs Laws

Shipping laws are different in each Country. It is your responsibility to check with your Customs Office that the Country you wish to ship to permits the shipment of the products in your order. AI AI-Tech UK is not responsible for any direct, indirect, punitive or consequential damages that arise from improper international shipping practices. If your goods are seized by Customs, AI AI-Tech UK and Cloud Enterprises take no responsibility for this. 

Sex Robots & Love Dolls 

We are the official approved DS Doll and EX Doll reseller for the UK and Europe. We are the Official UK Reseller for SM Doll, AI-AITech Emma Robot, Gynoid Synthetics and Irontech Dolls. We also sell JY Dolls, WM Dolls, YL Doll, OR Doll, XY Doll (formerly ML Doll), Pipedream Extreme Fantasy Girls and Cyberskin Dolls too.

Please note that we do not attempt to sell nor import any sex doll, love doll, silicone doll or sex robot that would be deemed to be classed as 'young', 'childlike' or 'teenage'. All of our Sex Dolls depict adult males or adult females. The Customs Consolidation Act 1876 Section 42 provides for the seizure of any goods imported into the UK that are deemed to be indecent or obscene. The dolls and robots we sell do not fall into this bracket. We always follow all guidance from Border Force and UK & EU Customs and all relevant Laws in these areas. Cloud Enterprises and AI AI-Tech UK only resell Sex Doll products by any manufacturer that are depicting adults and are deemed adult mannequins. Any Doll products from any of these Manufacturers, that is not listed upon our websites are manufactured for other Markets Only and not available for export to the EU or UK. 

At Cloud Enterprises, we only import dolls that are 150cm and above. We sell Adult Human Replica's that are deemed to be depicting adults of age 18 and above. We are well known as a trusted and ethical vendor.

All doll measurements and weights published are approximate. Please allow for individuality and sizing fluctuations from using different doll moulds and materials.

Doll & Sex Robot Orders 

Doll orders will usually take 2-6 weeks to facilitate. We will let you know an estimated delivery timeframe once you have placed your order. All of our shipments are fully insured whilst in transit in case of damage but please note that any products seized by customs are not refundable as this is out of our control. Please be aware that this is highly unlikely.  

Discreet Service 

We guarantee that all of our customers will receive a very discreet service. We use plain packaging in all deliveries and a discreet return address on the package if for any reason it cannot be delivered and needs to be returned directly to us. Our Registered Address is Cloud Enterprises, Kemp House, 160 City Road, London, EC1V 2NX and this is what will show on your parcel. The courier will have no idea what is in the box! 


Doll and Robot Returns 

All sales are final. We have a firm no doll returns policy due to the nature of the product. No refunds are given on completed products. Due to the nature of the products, no returns will be accepted and consumers agree that they will not have the right to cancel the contract. 

After production has begun no cancellations at all are permitted.

Under Section 28(3)(a) of the Consumer Contract (Information, Cancellation and Additional Charges) Regulations 2013, the cancellation rights conferred by the aforementioned regulations do not apply where:"In the case of a contract for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons, if they become unsealed after delivery"  

Additionally, under section 28(1)(b) of the aforesaid regulations, the regulations do not apply where: “goods that are made to the consumer’s specification or are clearly personalised’ from the right to cancel”.

If you  have any questions or queries about this policy please contact us prior to your order. 

Returns Information 

We accept no returns to our registered office address. Any returns made to our registered office address will not be processed. To return a product within the above guidelines you will be provided with our returns warehouse address by e-mail. This is the only address that accepts product returns. 


None of our products are provided with any warranty unless specified upon the product page. Some may have a manufacturers guarantee but this will be specified upon the product page if a warranty is available. No warranty is given or issued by AI AI-Tech UK or Cloud Enterprises. 

Other Information 

Please note that our site may contain technical inaccuracies and typographical errors. Information on this site may be amended or changed at any time without notice. AI AI-Tech UK and Cloud Enterprises reserves the right to refuse service and / or cancel orders at its own discretion and without limitation, including if AI AI-Tech UK believes that customer conduct violates any applicable law or is harmful to the interests of the Company. AI AI-Tech UK does not need to provide notice of this. 


AI AI-Tech UK will not be liable for any damages that occur due to any use or any submission of information to this site. AI AI-Tech UK cannot be held responsible for any consequential, special, direct, indirect loss or damage however it arises, whether in breach of contract or in tort (whatever that damage may be, inclusive of loss of business, profit, revenue, data, use or other economic advantage). 

Please consult with a medical practitioner before engaging in the use of our products. Whilst you may choose to use some of our stocked products for medical related uses, we do not advocate this and do not give any medical advice as to whether any of our products may treat any medical conditions at all. Whilst the silicones and TPE's used in some of our products are of a medical grade quality, they have not been produced to be used in a medical setting and therefore we cannot make any guarantee or warranty with respect to the merchantability, fitness or suitability of these materials for use in medical applications. These Silicones and TPE's have been produced/manufactured for industrial use, not medical purposes 

Persons using our products must rely solely upon their own judgement and therefore shall be solely responsible for the suitability of using any of our stocked products for any medically related applications. 

All consumers or users are held entirely responsible for the manner in which they choose to use any of our products and AI AI-Tech UK or Cloud Enterprises, nor any of its Associates, Employees or Owners shall be held responsible for any material or bodily damages caused to any person from product use, whether directly or indirectly. Any use of the product, purchase of the product or use of the website means agreement to these conditions. 

Other Manufacturers 

It is the responsibility of the consumer to make themselves aware of any other terms and conditions that may be set out by any of the manufacturers of products we distribute, and, that by purchasing or using the product, you are agreeing to their terms as well as the terms set out by AI AI-Tech UK. By purchasing or using the product you are agreeing that you have read any additional appropriate terms and conditions and accept them by purchasing the products from AI AI-Tech UK. 

Corresponding with AI AI-Tech UK

 You can contact us by telephone on 03445070175. You can use our online chat facility when a member of staff is live which is at the bottom corner of every webpage. You can also use the chat facility to leave us a message. We will get back to you as soon as possible both during and outside of regular office hours. 

Please note that we will not accept any abuse whether verbal or written, towards any member of staff and that we reserve the right to cease communication to anybody who communicates in this manner. 

Registered Office 

Our Registered Address is Cloud Enterprises, Kemp House, 160 City Road, London, EC1V 2NX. 

Our VAT Registration number is 289357250. 

Office Hours

Our opening hours are Mon-Fri 9.00am - 5.00pm if you wish to call us, however emails or contact form enquiries will be answered outside of these hours.

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